In the process of communicating a translation of information three things must occur; clarity, tone and informative direction.
We are customers to one another on given weekday; we either create a pleasant atmosphere to communicate. Are we either end up on redundant calls if not a lost call.
Business is a part of humanities lifestyle; and without a concierge in business neither product or demand would depart are arrive in neither of anothers hands. No matter the type of business you are dealing in.
Monday-Friday several calls will occur; and several of these call are inquiring about the dates/times a basic need of survival will be met. And the most horrific experience the caller being the recipient can expect; is no one has any motivation or clarity in direction on the other end of a service representative.
Unless on the other end of this call is the representative; of a human being with compassion. We can relate to one another in our personal business circumstances. Or we can deal with our own negative attitudes. At the end of everyday we remain a customer to be serviced by a supplier for more than 90% of our basic needs to survive.
Information is free, knowledge is power but low moral will devour our business relationships. And it does not inquire or matter who is the customer or dealer, retailer or Governmental organization. Money is not the root of all evil. Its our attitudes for the money first; and respect of one another second..
Ghost Writer -Dominique White 1991-Jan.15,2020
